News and Events


Stay up-to-date with news and information for ARM health plan members.

Are you taking advantage of the secure online services offered through the Plan Member Secure Site?

Our online services allow you to quickly and efficiently view your claims status, as well as claims payments and history, at the touch of a button. Registering for the OTIP Services Plan Member Secure Site is quick and easy. Once you have access, you’ll be able to:

  • get paid sooner – sign up for direct deposit to have your health and/or dental claims automatically paid to your personal bank account. You’ll receive your money faster than by cheque.
  • submit common health and dental claims, including vision care and paramedical claims online.
  • receive an e-mail alert when your claim has been reviewed.
  • check the status of recently submitted claims and see your previous claims history online.
  • send a note directly to OTIP Benefits Services. You’ll receive a response within two business days.


If you’re already registered for the OTIP Services Plan Member Secure Site, you’re ready to start. Enter your plan number and select submit in the secure site login area on this page. Once you log in, you’ll see the Direct deposit for claims and Submit a claim links in the left menu.



OTIP hosts a variety of retirement workshops and seminars throughout the year. 

Learn more about our Walk Into Retirement With a Plan workshop. 



OSSTF   60 Mobile Drive, Toronto, ON   M4A 2P3   1-800-267-7867  |
OTIP   125 Northfield Drive West, Waterloo, ON   N2L 6K4   1-800-267-6847  |